Your Privacy Matters to Us: Han Bros Cargo Data Security Standards
As Han Bros Cargo, what you entrust to us while receiving our international transportation services is not just your items, but also your trust and personal data. Within the framework of the Personal Data Protection Law No. 6698 (KVKK) and the European Union General Data Protection Regulation (GDPR), we commit to protecting the privacy and security of your data at the highest level. This policy transparently explains which of your data is collected for what purpose and how it is protected while using our website or benefiting from our services.
Which Data Do We Collect and Why?
The data we collect for the seamless operation of logistics processes includes:
- Identity and Contact Information: Name, phone, e-mail, and address information; used for shipment planning and communicating with you.
- Customs and Legislation Data: Passport copies or tax numbers; collected for the purpose of carrying out international customs procedures on your behalf.
- Digital Data: Anonymous data collected via cookies on our website; analyzed to improve user experience and optimize our services.
- Payment Information: Data used for the security of financial transactions are processed only in the infrastructure of authorized payment institutions.
Protection and Sharing of Your Data
Han Bros Cargo never sells your collected data to third parties or markets them for commercial purposes. Your data is shared only with legal authorities 'mandatory for the performance of the service' such as customs directorates, port authorities, and our operational business partners. In the digital environment, all your data is kept on SSL-certified servers and with strong encryption techniques. In our offices, strict access controls are applied for physical document security.
Frequently Asked Questions
Can I request the deletion of my data?
Yes, when the legal retention periods (usually 5-10 years due to financial and customs legislation) expire, your data is permanently deleted from our systems upon your application. Absolutely. Customs documents are used only for official transactions and are stored in high-security digital areas closed to unauthorized access. You can restrict the use of cookies from your web browser settings; however, this situation may prevent some features on our site (for example, the tracking panel) from working with full performance. Due to the nature of international transportation, data is shared with customs authorities in the destination country. These shares are made in accordance with the data security laws of the relevant country. You can reach our legal department or support e-mail address for all your questions regarding data security and privacy. Transparent logistics, secure future. Your data is safe with Han Bros Cargo!Is the passport copy I gave for customs safe?
Can I turn off cookies?
Is my data transferred abroad?
Who can I talk to for my questions about privacy?
